2017 Avida Dealer of the Year
Avida has recognised outstanding achievements within its dealer network again this year at the Annual Dealer of the Year awards night. Avida dealers from Australia and New Zealand attended the event which was held in Queenstown New Zealand with our major supporter for the night Wells Fargo also in attendance.
All Avida dealers compete strongly each year for the awards on offer and this year was no different for the hotly contested honour and prestige of the Iveco Motorised Dealer of the Year award and the Dometic Towable Dealer of the Year award.
Avida are pleased to announce the 2017 Avida Motorised Dealer of the Year is Avida Bundaberg and the 2017 Avida Towable Dealer of the Year is Avida Gold Coast.
The criteria to be awarded the Dealer of the Year awards include many factors such as outstanding sales achievement, a good mix of Avida products, achieving high customer satisfaction and the dealer's overall representation of the Avida brand.
Ben Searle from Avida Bundaberg was presented with the Motorised Dealer of the Year award and the Towable Dealer of the Year award was presented to Chris Pippen from Avida Gold Coast. Avida congratulations both dealers and their entire team for a fantastic effort.
Searle's RV Centre – Avida Bundaberg have been involved in the caravan and RV industry since 1972. Now located in Bundaberg, they are housed in Queensland's first purpose built RV dealership. Since opening in Bundaberg in 2008 Avida Bundaberg has achieved milestones which they put down to having a stable team and great product. They offer sales and service across the entire range of Avida products, including motorhomes, campervans, caravans and now the new electric pop tops.
L-R: Billy Falconer – Avida Dealer Development, Sales & Marketing Manager, Lena Searl & Ben Searle – Avida Bundaberg, Brett Thomas – Wells Fargo, Frank LaSerra - Iveco James Mchendrie – Iveco, Nicki Wright – Wells Fargo, Ben Binns – Avida CEO
Ben Searle when accepting the award was speechless – literally.
Later, he did reflect on his year and said "Setting my goal on Avida's most coveted award inspired me to do more. I expanded our workshop, increased our accessory department and implemented new systems. By focusing on all the areas of my business, from service book ins to customer satisfaction, I can say award or not it has changed my business for the better”.
"I also want to make it very clear that without my team it would not have been possible so a heartfelt thankyou to each staff member” said Mr Searle.
Avida Gold Coast is a proud retailer of the Avida Motorhome and Caravan range and has been servicing the South-East Qld area for over 5 years. They are a proud multi award winning dealer with an exceptional service facility, catering for all size motorhome and caravan repairs while offering a full range of service, parts and accessories with a unique experience for all customers.
Located at Burleigh Heads in the Gold Coast, their dealership welcomes customers to drop by and view the entire range of both Avida Motorhomes and Caravans.
L-R: Nicki Wright & Brett Thomas – Wells Fargo, Brad Slater - Dometic, Chris Pippen - Avida Gold Coast, Billy Falconer – Avida Dealer Development, Sales & Marketing Manager, Ben Binns – Avida CEO
Chris Pippen in accepting the award said "I would like to firstly thank all of our loyal customers for becoming part of our family and sharing the pride we have for the Avida Australian made quality range and first class back up service.
Without the passion and support we have working with Avida none of the great lifetime experiences our customers receive here would be possible.
I would also like to thank everyone in the Avida Gold Coast team as they are all very dedicated staff and share my passion for the Avida brand and our long-term vision for our business into the future”.
"I would invite anyone to our dealership and simply ask why would you buy anything else, as I believe we offer the greatest lifelong purchase decision you will ever make with the Avida brand” said Mr Pippen.
Many other awards were also presented at the annual Avida dealer awards night, recognising individual dealer performances in various areas of the business.
The awards for this year were:
Motorised Dealer of the Year – Avida Bundaberg Towable
Dealer of the Year – Avida Gold Coast
Motorised Customer Satisfaction Dealer of the Year – Avida Hamilton
Towable Customer Satisfaction Dealer of the Year – Avida South Perth
Motorised Sales Dealer of the Year – Avida Newcastle
Towable Sales Dealer of the Year – Avida Newcastle
Avida RV Club Distinguished Service Award – Avida Gold Coast
Dealer Staff Member of the Year – Lavinia Kereopa, Avida South Perth
Aftersales Dealer of the Year – Avida Gold Coast
Parts and Accessories Dealer of the Year – Avida Newcastle
10 years Loyalty Award – Avida Christchurch
Sales Achievement Award, Motorised – Avida Bundaberg
Sales Achievement Award, Motorised – Avida Hamilton
Sales Achievement Award, Motorised – Avida Adelaide
Sales Achievement Award, Towable – Avida Newcastle
Sales Achievement Award, Towable – Avida Gold Coast
Avida would like to thank all Avida dealers for all their efforts throughout the year with special congratulations to all the award recipients for their wonderful achievements throughout the 2016/2017 financial year.
For further information about Avida Motorhomes, Campervans, Caravans or Electric Pop Tops contact Avida's Nationwide Dealer network on 1300 4 AVIDA (1300 4 28432) or visit the Avida website at www.avidarv.com.au